Trip cancellation
- All deposit payments made to confirm a booking are non-refundable.
- If the trip is cancelled 72 hours or more before the trip time, the client is entitled to a refund of 80% of the amount paid.
- If the cancellation is made less than 72 hours before the trip time, no refund will be issued.
- The 72-hour window is calculated from the departure time listed on the booking confirmation.

